Return & Refund policy

Thank you for shopping at GraphicSound

We offer refunds for defective items  and/or exchange for the same priced poster product within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Exchanges

• Your item must be unused and in the same condition that you received it.

• The item must be in the original packaging.

• To complete your return, we require a receipt or proof of purchase.
  
  

Eliogibility for Refunds

We only refund items if they are defective or damaged. We need to see proof (ie. photos) of damaged goods and packaging and damaged goods need to be returned to us. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7 working days

Shipping

• You will be responsible for paying for your own shipping costs for returning your item.

• Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.

• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

• Please see, we cannot guarantee that we will receive your returned item.